Which type of care serves as the first point of contact in the health care system?

Primary care serves as the first point of contact in the health care system. It is designed to provide comprehensive, accessible, and continuous care to patients and is typically delivered by general practitioners, family physicians, internists, pediatricians, or other health professionals. Primary care focuses on overall health management, preventive care, health education, and the treatment of common illnesses and conditions, which equips patients with the necessary support and guidance to navigate the health care system effectively.

In contrast, secondary care usually involves specialized medical services provided by physicians who may not be the first point of contact for patients. This type of care often requires a referral from a primary care provider. Tertiary care is an even more specialized level of care, typically provided in hospitals for complex medical issues requiring advanced medical expertise and technology. Quaternary care refers to even more specialized services, often experimental or highly specialized surgical procedures, and is considered an extension of tertiary care. Each of these other care types plays a crucial role in the health care system but does so after the initial patient contact often facilitated through primary care.