What is the primary goal of case management in healthcare?

The primary goal of case management in healthcare is to enhance continuity of care and improve client outcomes. This involves a comprehensive approach where case managers coordinate various aspects of a patient’s healthcare plan to ensure that individuals receive the appropriate services they need in a timely manner. Case managers facilitate communication between patients and healthcare providers, monitor progress, and adjust treatment plans as necessary to optimize health outcomes.

By focusing on continuity of care, case management helps to reduce the likelihood of fragmented services, which can lead to gaps in treatment and poorer health results. Improved client outcomes may involve better management of chronic diseases, enhanced patient satisfaction, and overall better quality of life for the patient. This patient-centered approach ensures that care is tailored to the specific needs and circumstances of the individual, leading to more effective use of healthcare resources and more sustainable health improvements.